Reports of security warnings on the LCCC website

In short: We were not hacked and the problem should be fixed.

Recently, we received some reports that people trying to access the Lincoln City Cultural Center website would see a security warning stating: “Your connection is not private.” While the issue should be resolved, we wanted to tell you what happened and assure you we were not hacked.

Reports of security warnings on the LCCC website 1
Some users visiting the Cultural Center’s website have reported seeing screens similar to this.

The Padlock

You’ve probably noticed the little padlock in the top-left of your browser window (such as Chrome, Safari, Firefox, etc), or the words “SECURE” being flashed as you load the site.

This is a fast, secure, and painless way of assuring that you are sending your information over the internet securely.

Reports of security warnings on the LCCC website 2

The Problem

That’s what happened here. The item, an SSL certificate, controls this and is automatically renewed yearly.

Somehow, the primary domain listed on our SSL Certificates was incorrectly assigned to another domain we own. Your browser now thought the source (our website) wasn’t trusted.

Unfortunately, the issue was not consistent. Some people (including our webmaster and tech support team) were not seeing any errors! But it is fixed!

We weren’t hacked

A few people were concerned that our website may have been hacked. This is a valid concern and we take security very seriously.

Our website is protected by a robust firewall that monitors for any suspicious activity and blocks access before a breach can occur. Currently, there is no evidence of hacking or other nefarious activity. While there is no foolproof method of preventing hackers who are determined enough, rest assured that we are doing everything we can to keep your information safe.

We appreciate your trust in the Lincoln City Cultural Center and will do everything we can to keep your information safe from hackers.

If you have any questions or concerns, please reach out.